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Viking Automated Call Attendant - VK-ACA-1A

Viking Automated Call Attendant - VK-ACA-1A
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Affordable, User Friendly Auto Attendants for Centrex, PABX and Many Key Systems. The ACA-1A Automated Attendant provides a professional solution for increasing call handling capacity without adding costly staff. The ACA-1A answers promptly and courteously and allows callers to route themselves, with a Touch Tone phone, to an extension or department. Callers can interrupt the message at any time by dialing a single digit or extension. Callers without Touch Tone phones default to a live attendant.

The ACA-1A is a single-port Automated Attendant with a user recordable digital voice announcer. One minute of non-volatile digital memory is available to provide a greeting and a menu of up to 10 departments or extensions.

Also known as

  • Viking Electronics Automated Call Attendant
  • Viking Automated Call Attendant
  • Viking Electronics Viking Automated Call Attendan
  • Increase call capacity without adding staff
  • Operator back-up during high-traffic hours
  • Use as the first level of a multi-level announcer with additional ACA-1A's
  • Compatible with many phone systems
  • Non-volatile E2 memory - no batteries required for memory retention during power failures
  • Remote or local recording
  • Bilingual capabilities - allows menu selection in two languages
  • Programmable ring delay
  • Professionally greets and processes calls
  • Compatible with Centrex, PBX, Hybrid Key and many electronic key systems with OPX or single line station capabilities
  • Stores up to (9) 16 digit speed dial numbers and (1) 32 digit number
  • Processes approximately four calls per minute (stack as many units as necessary for larger capacity)
  • Record announcements with a standard carbon handset or tape player
  • Separate announcements for greeting/menu selection, confirmation and busy extension
  • Blocks 8+ and 9+ dialing Touch Tone interruptible announcement
  • Default speed dial position for non Touch Tone phones